FAQ's

FAQ's

Hi, Can you please offer some advise how you decide the size and best type of wick for your candles as there are hundreds on the market and possibly thousands world wide that will burn differently. Also the various types of waxes from beeswax to soy and paraffin are also numerous. How do you determine that even after you have found a wick that looks and burns well with color and fragrance that there is not a better one out there. The testing of wax and wicks is extremely time consuming and it would be helpful if you could offer some helpful advice. Kind Regards Bob

Hello Bob There are many suitable wicks for one candle. Yes, some are better than others for certain waxes, but one candle maker may use cotton braid wicking in a paraffin pillar, and another may use a zinc core or HTP. Ideally, you want the candle to pool one inch in diameter for each hour it is lit, and create no smoke. After the candle has liquefied to the outer limit, it should liquefy not deeper than 1/2" upon continuous burning and not smoke. If you can achieve this, then you have the correct wick, whatever that might be. Hope that helps!

Hello, I just received your starter soy kit and I'm so excited to try it out! I've watched pretty much all of your videos and of course have a million questions. I want to be able to play around a little with the wax, rather than just making the container and votive candles. I can see myself starting this as a business. I already have a million ideas but am limited with the amount of money I have at this time. So I just have two questions as of now. If I wanted to try to make melts/cookies which is the wax I use? Container or votive/pillar? And the other question is, I want to try making whipped wax. So, again, which wax would I use to try that? Thank you for your time. And I look forward to hopefully more business with you in the future. -Olivia

If you are making melts and cookies, I would try using the container soy for best throw. The downside is that the wax is really soft, so it may crumble on you. The votive/pillar will form better, but the scent throw may be about 80% of the first wax. For whipped wax, same thing. But I think if you work with the wax at the perfect temp, the container should whip nicely and be really creamy. The nice thing about wax, if it doesn’t turn out, melt it down and do it again.

Good morning, I'm new to candle crafting and I'm looking for wicks for gel candle wax. I was reading on here that you say that the rule of thumb is go one size bigger, how do I know what size I would need? The size of the container? A little confused and want to make sure I get the right size. - Thanks, Nathalie

Hi Natalie - If your container was 3.5" across, then normally you would use a wick that burns 3"-4" in diam. But in gel that would only burn 3" or a bit less because the melt point of gel is super high, around 200F. So to get the candle to burn to the glass, you would need a wick that burns 4"-5" in wax. Make sense?

I am steadily working through my Business in a Box kit and am LOVING it! I just had a couple questions about waxes, for some projects I will be doing next. My first question is, what is the best type of wax to use when making wax tarts? Secondly, what is the best wax/combination of waxes to make an emergency candle? I feel like I am forgetting another question I wanted to ask, but if so I'll remember eventually! Thank you in advance, I really appreciate it. - Shenese

Hi Shenese Best wax for melts is ½ 4786 (holds the best scent throw) and ½ 4794 (helps it pop out of the form)but both work on their own as well. So if you are making votives, you can use up tail ends in melts, and the same applies if you are pouring containers. Emergency candles – I use IGI4630, no scent or colour – makes a long clean burn. And use the premier wick. In the event of a hydro outage where the candle must burn and not be extinguished, this wick self trims and creates the least amount of carbon balling.

One of my wholesale accounts is asking me why my soy tarts are changing color. I've looked at them and you can see that it's an outside light source causing the problem because the color doesn't change where it's protected behind the label. I believe it's either because she has florescent lights in her store or that she is displaying them where they are receiving some natural sunlight....I've never had it happen before other than the normal yellowing that happens from certain fragrance oils. Does UV light inhibitor help with this? And if it does help, do I need to adjust the amount of fragrance oil I'm using or does it create any other issues I should be aware of? Thank you. - Cynthia

UV will help somewhat, but not get rid of it. It is definitely the lights, but it may also be the scent/colour combo. I have really bad luck with blues and blueberry muffin scent going green, sea salt and blue goes white. Caramel and crème caramel goes a diaper brown… If it is the scent reacting with the light then there may be nothing to do to fix it. Some fragrance oils are just tricky.

Hi, Have just a quick question about wicks. I've been hearing and reading about how nice the CD wicks are. I see you only carry the HTP. And I can't find a place to get a sampler pack of the CD and don't want to be stuck with a whole bunch if they aren't right for me and my candles. So I was curious to know your thoughts on both of them? Here's kind of what my plan is. The jars or containers I have are no more that 3" wide. What I'm doing is upcycling if you will. I have bought many jars, most knowing they can withstand the heat but the teacups I'm not sure what wicks to use in them. I like finding "used" containers and such to breathe new life into again with candles or melts. Just would like your thoughts. But maybe testing is my only way to go. Would you give your thoughts on the wick sizes? Thanks for your time. -Olivia

Hi Olivia, Size your teacups with a 2.5" wick. The china can prove to be a bit fragile, so you don't want a strong wick. If you are wanting something comparable to the CD wick, try our Premier line.
They burn nice and clean, and are self trimming.

I am looking for a way to recycle old wax crayons?
Is it possible to make them into candles?
Should I mix them with paraffin wax? Jane

Hi Jane, You need the paraffin, the crayons would only be added for colour. Crayons are not recommended for candles as they struggle to stay lit, you can use them to add colour but not to make the actual candle. Another fun project though would be to use old crayons to make new crayons. Get an IKEA silicone ice cube tray that makes the long, skinny ice cubes for water bottles. Then melt your crayons, and pour into the ice cube trays. They are a bit fatter than a normal crayon, but great for primary kids.

Hi, I've used your container soy wax in 16oz mason jars before, and I was wondering what the difference is between that and the millenium soy wax.
Is it best to use liquid dye or VCC soy colour to colour?
- Gloria

Hi Gloria,
Millennium has less frosting if you are colouring.
You may want to use liquid dye if you want intense colours, our chips are not quite as bright, but a lot less messy!

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